Shipping policy

Shipping Policy

At Brother Ads, we are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand how we process and deliver your orders.

📦 Order Processing

  • Processing Time: Orders are usually processed within 1–2 business days (excluding Sundays and public holidays).

  • Order Confirmation: Once your order is confirmed and dispatched, you will receive a shipping confirmation via SMS or email, where available.

🚚 Delivery Timeline

  • Standard Delivery: Most orders are delivered within 4–7 business days across India.

  • Delivery times may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

💳 Shipping Charges

  • Prepaid Orders: Free shipping is available on all prepaid orders across India.

  • Cash on Delivery (COD): An additional ₹200 convenience fee may apply to COD orders and will be displayed during checkout.

  • Shipping charges, if any, are non-refundable once the order has been shipped.

📍 Shipping Coverage

  • We deliver to most serviceable PIN codes across India.

  • If your location is not currently serviceable, our customer support team will contact you with available options.

📦 Order Tracking

  • After your order is dispatched, tracking details will be shared via SMS or email (where available).

  • You can use the tracking information to monitor the delivery status of your order.

⚠️ Important Information

  • Please ensure that your name, shipping address, PIN code, and contact number are correct when placing your order.

  • Brother Ads is not responsible for delays or failed deliveries caused by incorrect shipping information provided by the customer.

  • If a delivery fails because the customer is unavailable or provides an incorrect address, any additional shipping or re-delivery charges may be the customer's responsibility.

  • Although we strive to deliver all orders on time, delays may occur due to courier issues, weather conditions, public holidays, or other circumstances beyond our control.

📞 Customer Support

For any shipping-related questions or assistance, please contact us:

WhatsApp: +91 7619057126

Email: brotherads00@gmail.com

Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM (IST)

We aim to respond to all customer queries within 24 hours.

By placing an order on the Brother Ads website, you acknowledge and agree to the terms outlined in this Shipping Policy.