Terms of service

Terms of Service

This website is operated by Brother Ads. Throughout the website, the terms "we," "us," and "our" refer to Brother Ads. By accessing our website or placing an order, you agree to be bound by these Terms of Service.

1. General Terms

  • By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • You agree not to use our website, products, or services for any unlawful or unauthorized purpose.

  • Brother Ads reserves the right to refuse service, cancel orders, or terminate accounts at its sole discretion.

2. Product Information

  • We make every effort to ensure that product images, descriptions, and specifications are accurate.

  • Slight differences in color or appearance may occur due to photography, lighting, or individual screen settings.

  • All products are subject to availability, and we reserve the right to discontinue any product without prior notice.

3. Pricing & Payment

  • All prices displayed on our website are in Indian Rupees (INR ₹) and include applicable taxes unless stated otherwise.

  • We accept Prepaid and Cash on Delivery (COD) orders where available.

  • Any additional COD charges, if applicable, will be shown during checkout.

  • Brother Ads reserves the right to update product prices or promotional offers at any time without prior notice.

4. Order Acceptance

After placing an order, you will receive an order confirmation.

We reserve the right to cancel or reject any order due to:

  • Product unavailability

  • Pricing or technical errors

  • Incomplete customer information

  • Suspected fraudulent or unauthorized activity

If your order is cancelled after payment has been received, the applicable refund will be processed.

5. Shipping & Delivery

  • Orders are generally processed within 1–2 business days.

  • Estimated delivery time is 4–7 business days across India.

  • Delivery timelines may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

6. Returns, Replacements & Refunds

We offer a 7-day return and replacement policy from the date of delivery for eligible products.

Returns or replacements are accepted only if:

  • You received the wrong product or wrong size.

  • The item arrived damaged or defective.

Approved refunds will be processed within 5–7 business days after the returned item is received and inspected.

Returns or refunds are generally not accepted for:

  • Change of mind

  • Incorrect size selected by the customer

  • Minor color variations caused by lighting or display settings

  • Products that have been used, washed, or returned without original packaging

Please refer to our Return & Refund Policy for complete details.

7. Intellectual Property

All content available on this website, including product images, logos, graphics, text, designs, and other materials, is the property of Brother Ads and is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, or commercial use is strictly prohibited.

8. Limitation of Liability

Brother Ads shall not be responsible for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services, except where required by applicable law.

9. User Responsibilities

By using our website, you agree not to:

  • Violate any applicable laws or regulations.

  • Upload or transmit viruses, malware, or harmful code.

  • Attempt unauthorized access to our systems, servers, or customer information.

  • Engage in activities that interfere with the operation or security of the website.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to These Terms

Brother Ads reserves the right to revise or update these Terms of Service at any time. Any changes become effective immediately after they are published on this page.

12. Contact Information

For questions regarding these Terms of Service, please contact us:

WhatsApp: +91 7619057126

Email: brotherads00@gmail.com

Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM (IST)

By using this website or placing an order with Brother Ads, you acknowledge that you have read, understood, and agreed to these Terms of Service.